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Tenant FAQ

  1. What is the procedure for applying for occupancy?
    You should contact the office to schedule an appointment to see the location. (No properties will be leased sight-unseen.) Once you have viewed the property, you will have the opportunity to complete the application online, pay the non-refundable application fee, sign the one (1) year lease (terms are dependent on the property), pay the security deposit, and sign all applicable addendums. All paperwork must be completed and signed before you will be eligible to apply for a location. Once the screening results are returned and all required paperwork is completed, HBR Rentals Property Management will contact you regarding the status of your application.
  2. What happens once we are approved?
    You will be contacted to schedule a move-in inspection appointment, and your security deposit will be deposited. A copy of your renters insurance is required before a move-in inspection may be scheduled.
  3. What is the amount of the security deposit and when is it due?
    The security deposit is equal to one and a half (1.5) months rent and is due at the lease signing.
  4. What happens at the move-in?
    We need to have all of the roommates at the move-in. Only one (1) move-in inspection will occur. All of the utilities need to be changed to your name prior to the move-in inspection. The first months rent is due at the move-in inspection. Keys to your new place will be given out at that time.
  5. Where do I call for utilities?
    • Gas:
      • PGE 1-800-743-5000
    • Electricity:
      • PGE 1-800-743-5000
    • Water:
      • Tracy City of Tracy 209-831-6800
      • Manteca City of Manteca 209-599-2151
      • Lathrop City of Lathrop 209-941-7320
    • Cable:
      • Dish Network 888-825-2557
      • See Yellow Pages
    • Trash:
      • See Yellow Pages
  6. Who is responsible for maintenance of the property?
    Your lease will show what maintenance is your responsibility, so please refer to your signed lease agreement.
  7. What is the lease term?
    All lease agreements are one (1) year leases unless otherwise noted.
  8. What is the pet policy?
    Unless otherwise noted in the property description, all properties have a no pet policy. If pets are allowed in a particular property, the pet deposit can range from $500-$1,000, and a pet addendum is required. The pet addendum will be attached to the signed lease agreement.

If you don’t see your question here, please contact us and we will be glad to answer it for you.