Maintenance and Property Inspections

We keep your investment safeguarded

We know that a well-maintained home results in quicker rentals, lower turnovers, and happier residents! We offer our residents a secure portal to submit all maintenance issues, which can be accessed online with a simple click. Our Vendors are trustworthy and very quick to respond. We coordinate and communicate our maintenance scenarios with the residents, you, and vendors. Protecting and maintaining your home and your investment is our top priority.

Vendor bills and receipts are emailed monthly with Owner Statements and are also available through our online Owner Portal.

How This Benefits You

We offer quality repairs at competitive prices
All vendors are licensed and insured and vetted.
You can rest easy knowing your home is protected nights, weekends, and holidays as we have a 24/7 maintenance team ready to assist our residents.
Accurate billing so you can keep track of your investment
Prompt response to protect your property and keep your residents happy
We use MELD software to track and communicate with owners, vendors and residents for all maintenance related issues.

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Owner or Renter?

As Your Tracy Property Manager, We Take Care of Everything.

Rental Marketing

Marketing is key to successful rentals. We provide an expert market analysis for each property we manage to maximize your return on investment.

Tenant Screening

We conduct extensive screening on all residents and handle everything from moving your qualified resident into their new home, to rent collection, to handling maintenance issues.

Rent Collection

We make sure you get paid on time, every time. You no longer have to worry about rent showing up in your bank account because we take care of everything so you have to worry about nothing.

Property Maintenance

We conduct inspections upon move-in and move-out that include documentation of the property’s condition and ensure all maintenance issues are addressed in a timely manner.

Financial Reporting

With our detailed financial reporting tools, it's never been easier to keep tabs on your investment. Log into your owner portal to view statements and stay in tune with how your investment is performing.

Eviction Protection

In the unfortunate event that a resident needs to be evicted from your rental, we will cover the cost of a simple uncontested eviction (some restrictions apply) and ensure your investment is protected.

Rest Easy Knowing We’ve Got You Covered.

Our 21-Day Leasing Guarantee

HBR Rentals believes in our resident screening process and professional marketing property marketing strategies! We want you to believe in us, too. However, if we fail to rent your property in 21 days (or less), we reduce our leasing fees by 50% while we find the right resident for your property.

Results Guarantee

With our results guarantee you don’t pay us until we show results! If we are leasing your property for you, we do all the work up front and you don’t pay us until you get a qualified resident. That means we aggressively market and show your property, screen the residents, handle all of the paperwork and perform a move in inspection...all before we get paid anything.

Our Leasing & Rent Guarantee

Sometimes, residents need to break a lease early. Whether it's due to military deployment, job relocation, or a health issue, there are several legal reasons why a resident might need to end a lease early and move out of your rental property. In other scenarios, a resident disappears or needs to be removed from the property for violating the lease agreement. Regardless of the reasons, property owners should not suffer a financial loss to replace a resident who can't complete a full lease term.

One Contact & Response Time Guarantee

Our owner-clients have one direct point of contact (your Owner Success Manager) and we return all communication within 24-business hours - guaranteed!

Tracy Property Management

We Eliminate the Stress of Property Ownership